Conversation analysis? Is this in linguistics, or in something else?
Anyway, having worked with (and facilitated) small-group dialogues focusing on issues of race and racism, I would say that no, actually, the kind of listening she's talking about is neither a passive thing, nor is it a therapeutic thing. (Though often therapeutic sorts of things happen in this kind of dialogue.)
It should be active, it should be grappling with questions -- it's just that a lot of people don't learn how to be that active a listener in any sort of conversation. (Nor do they learn how to get past their own defensiveness when questions of race and racism turn up.)
no subject
Anyway, having worked with (and facilitated) small-group dialogues focusing on issues of race and racism, I would say that no, actually, the kind of listening she's talking about is neither a passive thing, nor is it a therapeutic thing. (Though often therapeutic sorts of things happen in this kind of dialogue.)
It should be active, it should be grappling with questions -- it's just that a lot of people don't learn how to be that active a listener in any sort of conversation. (Nor do they learn how to get past their own defensiveness when questions of race and racism turn up.)