It's icky, and I entirely sympathise. I hope you're quite over the shock of it now -- because it is a shock. I hope it wasn't a client.
I had a call very similar to that once, also in work, where I picked up with "Hello?" and was asked quite professionally "Who am I speaking to?" and I said "It's Jo, who did you want..." and he then said something obscene and specific and including my name, which was what really squicked me, whereupon I hung up and felt sick.
I had previously also volunteered on a helpline where we were taught how to deal with this stuff, and with abusive callers, and they never bothered me then, because it was in an expected context and I knew what to say. But after that call at work I felt quite phone-phobic for a while.
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Date: 2006-11-15 01:03 pm (UTC)I had a call very similar to that once, also in work, where I picked up with "Hello?" and was asked quite professionally "Who am I speaking to?" and I said "It's Jo, who did you want..." and he then said something obscene and specific and including my name, which was what really squicked me, whereupon I hung up and felt sick.
I had previously also volunteered on a helpline where we were taught how to deal with this stuff, and with abusive callers, and they never bothered me then, because it was in an expected context and I knew what to say. But after that call at work I felt quite phone-phobic for a while.