Well, *that* was interesting.
Feb. 11th, 2008 07:45 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
rivkaI just got a robocall. The recorded voice (sounding very professional) identified itself as being from "your credit card company," and said that although there was no problem with my account, they'd like to talk with me about options for lowering my rate. The offer was about to expire, so if I was interested I should press "1" to talk to an agent.
What the hell. I pressed 1.
A moment later, an unprofessional-sounding young male voice came on the line. "Hi, this is Chris. I understand you're interested in lowering your credit card rate."
"Could you tell me what bank you represent, and what card you're calling about?" I asked.
Click.
Uh huh.
I wasn't actually suspicious when I pressed the button to talk to an agent, but at some point in the 15 seconds that I was on hold my brain went back over the recorded information and asked, "Doesn't your bank usually identify itself by name and by the name of your credit card program?" And of course, for precisely this reason, it does.
I did *69 to identify the number - I was actually a little surprised that it wasn't blocked. I think I can make a complaint to the FTC with just the phone number, even though their complaint form asks for the name of the company. I'm sure the number just leads to a boiler room somewhere - in the Florida panhandle, according to the area code map - which will probably close down this week or next and move somewhere else. But even if making a complaint doesn't do much, I suppose it's better than doing nothing.
What the hell. I pressed 1.
A moment later, an unprofessional-sounding young male voice came on the line. "Hi, this is Chris. I understand you're interested in lowering your credit card rate."
"Could you tell me what bank you represent, and what card you're calling about?" I asked.
Click.
Uh huh.
I wasn't actually suspicious when I pressed the button to talk to an agent, but at some point in the 15 seconds that I was on hold my brain went back over the recorded information and asked, "Doesn't your bank usually identify itself by name and by the name of your credit card program?" And of course, for precisely this reason, it does.
I did *69 to identify the number - I was actually a little surprised that it wasn't blocked. I think I can make a complaint to the FTC with just the phone number, even though their complaint form asks for the name of the company. I'm sure the number just leads to a boiler room somewhere - in the Florida panhandle, according to the area code map - which will probably close down this week or next and move somewhere else. But even if making a complaint doesn't do much, I suppose it's better than doing nothing.
